Privacy Policy
At HOLDEX, we are committed to protecting our customers’ privacy and maintaining the confidentiality of their personal information. By using our website, you agree to the Privacy Policy outlined below.
1. Information We Collect
We may collect certain information when you use the website or complete a purchase, including:
- Full name
- Mobile phone number
- Email address
- Shipping address
- Order details and purchase history
2. How We Use Information
We use the information we collect for the following purposes:
- Processing orders and completing purchases
- Shipping products and tracking orders
- Communicating with customers regarding orders or after-sales services
- Improving the user experience and developing our services
- Sending offers or updates when the customer has agreed to receive them
3. Information Protection
We take appropriate measures to protect customer information from unauthorized access, unlawful use, or disclosure.
We are committed to maintaining the confidentiality of personal information in accordance with accepted best practices.
4. Sharing Information
We do not sell, rent, or share customer information with third parties for marketing purposes.
Information may only be shared with parties necessary to complete the service, including:
- Shipping and delivery companies
- Electronic payment service providers
- Government authorities when required by applicable laws or regulations
5. Cookies
The website may use cookies to improve the browsing experience, analyze website performance, and personalize content according to the user’s needs.
6. Customer Rights
Customers have the right to:
- Access their personal information
- Request that their information be updated or corrected
- Request the deletion of their information where permitted under applicable laws and regulatory obligations
7. Updates to the Privacy Policy
HOLDEX reserves the right to amend or update this Privacy Policy at any time.
The updated version will be published on the website, and continued use of the website will be considered acceptance of the amendments.
8. Contact Us
For inquiries regarding this Privacy Policy or the use of personal information, please contact us through the communication channels listed on the Contact Us page.